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OPERA 5 PMS Course Videos 

Lesson Name Course Descriptions
OPMS010 Introduction to OPERA Introduction to OPERA is a course designed to learn how to log in and out of OPERA, change your OPERA password. This course contains lessons on navigating through the application and accessing Quick Keys functions. You will also learn how to search for topics through Online Help in addition to learning how to use tips and tricks within OPERA.
OPMS020 Profile Management Profile Management is a course designed for learning how to manage the six different kinds of profile types. This course contains lessons on searching for and creating an OPERA profile. You will also learn how to add and manage profile preferences in addition to creating and managing profile notes.
OPMS025 Advanced Profile Management Advanced Profile Management is a course designed for learning how to view profile history information, access stay information and revenue screens. This course contains lessons on merging duplicate profiles, managing negotiated rates, and creating relationships between profiles. You will also learn how to view additional profile statistics.
OPMS030 Basic Reservation Basic Reservations is a course designed for learning how to create new reservations, check rates and availability, and understand rate function buttons. This course contains lessons on attaching multiple profiles to a reservation and generating confirmation letters. You will also learn how to search for, save and confirm reservations in addition to managing waitlist reservations.
OPMS040 Updating Reservation Updating Reservations is a course designed for learning how to search, edit and copy existing reservations. This course contains lessons on creating and managing reservation messages, alerts and traces. You will also learn how to cancel reservations, reinstate reservations, prevent a room number from being unassigned from a reservation, and change the profile associated with a reservation.
OPMS050 Advanced Reservations Advanced Reservations is a course designed for learning how to create group block reservations, indicate a fixed rate for a reservation, and manage multiple rates on reservations. This course contains lessons on managing item inventory, setting up routing for direct bill reservations, and manage party reservations. You will also learn how to attach and manage deposit and cancellation rules.
OPMS060 Front Desk Arrivals Front Desk Arrivals is a course designed for learning how to search for and check in arriving guests. This course contains lessons on creating walk-in reservations and cancel a check in. You will also learn how to control the No Post indicator.
OPMS065 Advanced Front Desk Advanced Front Desk is a course designed for learning how to perform room moves, manage queue reservations, and pre-assign rooms. You will also learn how to hold rooms for multiple guest check in in addition to creating messages for groups of guests.
OPMS070 Basic Cashiering Basic Cashiering is a course designed for learning how to perform basic cashiering functions and navigate the Billing/Folio screen. This course contains lessons on posting charges and payments. You will also learn how to perform fast posting of charges in addition to performing Passerby transactions.
OPMS080 Guest Departures Guest Departures is a course designed for learning how to perform guest check outs and manage folios. This course contains lessons on working with open folios and posting charges after departure. You will also learn how to perform quick check outs in addition to reinstating a checked out guest.
OPMS090 Cashier Functions Cashiering Functions is a course designed for learning how to print batch folios and create batch postings. This course contains lessons on reviewing receipt history and researching cashiering postings. You will also learn how to balance and close your cashier.
OPMS095 Advanced Cashiering Advanced Cashiering is a course designed for learning how to correct and adjust postings. This course contains lessons on how to split postings, access posting history, research transactions, and reopen a folio. You will also learn how to transfer charges within a guest’s folio or to another guest.
OPMS100 Rooms Management Rooms Management is a course designed for learning how to manage and update room statuses. This course contains lessons on creating room conditions, viewing past room history, and resolve room discrepancies. You will also learn how to use guest service status to categorize a room.
OPMS105 Advanced Rooms Management Advanced Rooms Management is a course designed for learning how to create and manage daily attendant task sheets. This course contains lessons forecasting and scheduling facility tasks in addition to managing queue rooms. You will also learn how to place rooms in out of order or out of service status.
OPMS110 Group Block Header Group Block Header is a course designed for learning how to navigate within group blocks. This course contains lessons on creating a new block and managing room inventory for group blocks. You will also learn how to use elastic and shoulder dates for blocks.
OPMS120 Group Block Management Group Block Management is a course designed for learning how to manage the group block grid and set the sell priorities for room types. This course contains lessons on adding rooms and rates to blocks in addition to updating block statuses. You will also learn how to use the wash functionality to reduce inventory of unsold rooms.
OPMS130 Advanced Group Block Advanced Group Block is a course designed for learning how to create and manage group posting masters. This course contains lessons on creating group reservations, inputting a group rooming list, and using quick split to create reservations. You will also learn how to create group share reservations, check in and assign group reservations. Additionally, you will learn how to add master and sub block allocations.
OPMS140-1 Payment Processing - Part 1 In this lesson provides the user with instruction on using the Payment Processing module for Commissions in OPERA PMS.
OPMS140-2 Payment Processing - Part 2 You will continue to learn about the Payment Processing module for Commissions in OPERA PMS.
OPMS140-3 Processing Payment via EFT This lesson provides instruction on how to process Commission Payments when using a Commission Export (EFT) setup in OPERA PMS.
OPMS140-4 Processing Payment via Check This lesson provides instruction on how to process Commission Payments via Check in OPERA PMS.
OPMS140-5 Payment Activity via EFT This lesson provides instruction on how review Payment Activity with using a Commission Export (EFT) setup in OPERA PMS.
OPMS140-6 Payment Activity via Check This lesson provides instruction on how review Payment Activity for check payments in OPERA PMS.
OPMS140-7 Research In this lesson, you will learn how to Research Commission Activity in OPERA PMS.
OPMS150 Accounts Receivable Accounts Receivable is a course designed for learning how to search for and create AR accounts. This course contains lessons on viewing, creating and adjusting invoices and folios. You will also learn how to apply payments to invoices and accounts in addition to learning how to unapply and reverse payments.
OPMS155 Advanced Accounts Receivable Advanced Accounts Receivable is a course designed for learning how to create AR fixed charges, manage AR statement numbering, and generate statements and reminder letters. This course contains lessons on viewing statement and reminder history in addition to creating batch postings. You will also learn how to transfer postings between AR invoices and transfer invoices between AR accounts.
OPMS160 End of Day Essentials End of Day Essentials is a course designed for learning how to complete the end of day process. This course contains lessons on preparing for end of day and reprinting night audit reports.
OPMS170 Miscellaneous Functions Miscellaneous Functions is a course designed for learning how to search for and print reports. This course contains lessons on navigating through track it and managing the OPERA log book. You will also learn how to access and view the user activity log.